Family Information Service

Torfaen Family Information Service (FIS) provides free impartial information and advice on services and facilities for children, young people and families, including parents-to-be, in Torfaen.

This includes information on Childcare Providers, Out of School / Holiday Clubs, Baby and Toddler Groups, Help towards the Cost of Childcare, Flying Start and lots more.

We can also direct parents/carers to information about other support services or organisations according to individual enquiries.

For more information visit the Torfaen Family Information Service website or contact FIS on freephone 0800 0196330 or e-mail fis@torfaen.gov.uk.

Flying Start Programme

Flying Start is the Welsh Government’s targeted Early Years programme, available in certain areas, for families with children under 4 years of age.

There are four core elements of the Flying Start Programme, and these have been shown to influence positive outcomes for children and their families. These include:

• Funded, quality, part-time childcare for 2–3-year olds
• An enhanced health visiting service. (0-4 year olds)
• Access to parenting support. (0-4 year olds)
• Support for Speech, Language and Communication development. (0-4 year olds)

More information about the Flying Start Programme is available on the Torfaen FIS website.

Early Years Education Entitlement for 3 and 4 year olds

All children aged 3 and 4 years of age are entitled to a minimum of 10 hours of funded Foundation Learning (Early Years Education Entitlement) per week from the term following their third birthday. This is open to all parents and carers of 3 and 4 year olds in Wales.

More information about the Early Years Entitlement for 3 and 4 Year olds is available on the Torfaen FIS website.

The Childcare Offer for Wales

The Welsh Government’s Childcare Offer for Wales means that most working parents of 3 to 4 year olds can now claim funds towards the cost of childcare. This means 30 hours of early education and childcare in Wales for eligible parents.

The 30 hours is made up of a minimum of 10 hours of early education a week and a maximum of 20 hours a week of childcare.

More information about The Childcare Offer for Wales is available here.

Careers in Childcare

Are you passionate about shaping the lives of children and making a positive impact on both them and their families?

Take the first steps on a journey to a rewarding career with endless opportunities for growth and advancement.

More information about Choosing a Career in Childcare is available on the Torfaen FIS website.