Money and debt

Benefits checker

Find out what benefits you might be entitled to with the UK Government tool: www.gov.uk/check-benefits-financial-support 

Universal Credit 

To apply for Universal Credit support, visit www.gov.uk/universal-credit/how-to-claim

Pension Credit

If you are over the state pension age and on a low income, you could be eligible to Pension Credit. If you are on Pension Credit, you can get additional help towards your living costs, such as the Winter Fuel allowance. To find out more about eligibility and apply for Pension Credit, visit www.gov.uk/pension-credit

Torfaen Council Benefits team 

For information about council tax reduction, discretionary housing payment, free school meals, pupil development grant and any winter fuel grant, pension credits. Email benefits@torfaen.gov.uk or call Customer Care Team on 01495 766430. For opening times, visit the Customer Centres & Telephone Contact Centre page.

Carers Allowance 

Carers Allowance is paid to people caring for at least 35 hours a week, who care for someone receiving certain benefits and who earn no more than £128 a week. For more information, visit the financial support for carers area of our website. 

Cost of living support

For details of local organisations providing immediate support and advice, visit the Connect Torfaen website and search for “cost of living”

If you need emergency help with food costs, visit Food Costs

For help and advice about utility bills, visit Gas and electricity bills and Water bills

If you are concerned about mortgage or rent payments, or at risk of homelessness, visit Housing and Homelessness

For help with school or childcare costs, visit School and Childcare Costs

Debt advice  

Advicelink Cymru 

Welsh Government funded Citizens Advice service designed to help people who are most in need of advice services, particularly those who would not usually seek advice. 

Tel: 0800 702 2020 - Monday to Friday from 9am to 5pm   

Citizen Advice 

Online advice around benefits, cost of living, debt and managing money.  

Website: www.citizensadvice.org.uk/wales/ 

National DebtLine 

Free debt advice and support for people with money worries and debt problems 

Website: www.nationaldebtline.org 
Tel: 0808 808 4000 

Step Change 

Online services 24/7 www.stepchange.org or 0800 1381111 Monday to Friday 8am to 8pm and Saturday 8am to 4pm 

Last Modified: 01/10/2024 Back to top