Lost or Stray Dogs

Lost dog

If you have lost a dog, you should contact our Dog Warden as soon as possible.

We keep a record of dogs lost and found in the Torfaen area where these are reported to us, and our staff will be pleased to check this record for you if your dog has been lost.

Please contact us to report your lost dog and give your details:

• Monday – Thursday - 09:00-17:00 - Tel: 01633 648009
• Friday – 09:00-16:30 – Tel: 01633 648009
• Weekdays after 17:00 Mon-Thurs; after 16:30 on Fridays; all day on weekends and Bank Holidays - Tel: 01495 762200

In addition you can view www.hoperescue.org.uk and the Hope Rescue facebook page where pictures of lost dogs are posted.

You may also want to share details of a missing or found dog on social media, which receive lots of reports of lost, found and sighted dogs.

Please note: We do not respond to lost or stray cats.

Claiming your lost dog 

If the Dog Warden has picked up your dog as a stray, providing your dog is micro-chipped and the details are up-to-date, or the dog has a name tag, we will not re-home any dog until we have tried to identify and contact the owner, and until at least 7 days has passed.

If your dog has been taken to our nominated Kennels, you will need to pay all of the relevant release fee directly to the Council, before your dog can be released (see fee table below).

Stray Dog

If you find a stray dog you can contact us to report this and arrangements can be made to collect or take directly to the kennels in line with contact information outlined below:

• Monday – Thursday - 09:00-17:00 - Tel: 01633 648009
• Friday – 09:00–16:30 – Tel: 01633 648009
• Weekdays after 17:00 Mon-Thurs; after 16:30 on Fridays; all day on weekends and Bank Holidays - Tel: 01495 762200

Out of Hours Service

If you are holding a stray dog outside of normal office hours, you should contact our Control Room on 01495 762200 for instructions on how to take the dog to our nominated kennels. We don’t offer a dog collection service outside normal office hours, so you should ring us on 01633 648009 on the next working day if you want us to catch or collect a stray dog.

Re-homing unwanted dogs

Unfortunately, we are unable to re-home dogs that cannot be cared for by their owners.

Re-homing stray dogs 

Wherever possible, dogs that are not claimed after at least 7 days have passed, will be handed over to a re-homing charity, who work with us to make sure as many dogs as possible find good homes.

If a stray dog is ill or injured, we make sure that it is seen and treated by a vet. We try not to have any dogs put down, unless they are very ill, are deemed to be dangerous, or cannot be re-homed by our charity partners – and we always take the advice of a vet before we take this step.

Our fees

If we have your dog in our possession you will have to pay a fee for its release and any associated kennelling and veterinary costs.  The current fees are as follows:

Release fees – number of days in Kennels

• If dog collected within first working day, i.e. no later than 5pm - £100 (£80 if dog micro-chipped and details are up to date)
• 2 days - £107 (£87 if dog micro-chipped and details are up to date)
• 3 days - £114 (£94 if dog micro-chipped and details are up to date)
• 4 days - £121 (£101 if dog micro-chipped and details are up to date)
• 5 days - £128 (£108 if dog micro-chipped and details are up to date)
• 6 days £135 (£115 if dog micro-chipped and details are up to date)
• 7 days - £142 (£122 if dog micro-chipped and details are up to date)

The associated kennelling and veterinary fees are as follows:

Kennelling and veterinary

• Kennelling - £20 per day (or part of)
• Kennelling for young puppy - £20 per day (or part of)
• Kennelling for dangerous dog - £25 per day (or part of)
• Initial vaccination charge - £15 per dog

Micro-chipping your dog

It is an offence to own a dog and not have it microchipped with up to date details.

To do so, you should contact your local vet to arrange for your dog to be microchipped. The vet will then use a microchip assigned to a specific database such as www.petlog.org.uk or www.anibase.com

Dangerous Dogs 

We do not deal with reports of dangerous dogs. If you believe a dog is dangerous please report it to Heddlu Gwent Police.

https://www.gwent.police.uk/advice/advice-and-information/ac/animal-crime/

Last Modified: 22/08/2024 Back to top