ECO4 Flex Scheme

Overview

We are working with energy companies and the Cardiff Capital Region, which represents the 10 local authorities of southeast Wales, to support households in poorly insulated homes - making those households more energy efficient and helping lessen the impact of rising energy bills.  

As part of the national ECO4 scheme, EDF and other energy companies will be investing in energy efficiency community schemes to support fuel poor homes and those households that include individuals with health conditions exacerbated by living in a cold home.  

Through our partnership with CCR and EDF, we are encouraging applications for the ECO4 scheme via ECO4 Flex. 

Eligibility

Applications for the ECO4 Flex scheme are open to households that:  

Own or privately rent their homes and meet the following criteria:  

• Have an existing EPC on their home rated E or below and
• Receive welfare support, or
• Have a household income of below £31,000 or
• Have a qualifying health condition e.g. cardiovascular, respiratory, immunosuppressed or limited mobility
• If you are unsure what your property’s EPC rating is currently registered as, please check on www.gov.uk/find-energy-certificate

For homes which are currently off gas and heated by electric, solid fuel, LPG or oil - typical funded measures can include:

• Cavity or Solid wall Insulation
• Loft insulation
• Room in Roof Insulation
• Solar PV installation
• Renewable Heating measures e.g. Air Source Heat Pumps

For homes which are currently heated by gas, the following criteria applies: 

• Your existing gas boiler must be a back boiler or a floor standing boiler
• Your existing gas boiler would typically be at least 18 years old
• Your existing boiler is a non-condensing boiler (has a hot water tank)

Apply

To check if you are eligible for ECO4 Flex and apply, visit cityenergyportal.powerappsportals.com . Please note we cannot accept applications directly from residents - all applications must be made through the contractor City Energy. 

The scheme is available until 31 March 2026.  

If you accept energy efficiency measures under this scheme, please be aware that the contract will be between the homeowner and the contractor, and not Torfaen Council.  The council will accept no responsibility for any loss incurred or may be incurred under this particular scheme.