Housing Support

Our housing-related support services can help you find and maintain suitable housing accommodation.

If you need urgent help, you can visit one of our drop-in provisions without an appointment:

Housing Support Drop-In
ProviderVenueDayTimeContact

Platfform Housing Support and Advice

Cwmbran Library

Monday

10am – 12pm

01495 760390

Pontypool Indoor Market

Tuesday, Wednesday and Thursday

9.30am – 4pm

Pontypool Indoor Market

Friday

9.30am – 3.30pm

The Wallich Housing Support and Advice

Pearl House, Pontypool

Monday to Friday

9am – 5pm

01495 366895

 

Cwmbran Job Centre

Thursday

9am - 4pm

Platfform and The Wallich

Pontypool Indoor Market

Saturday

9.30am – 1pm

01495 760390

Pobl

Blaenavon Resource Centre

Monday

12.30pm – 2.30pm

 

Sharon Church, Pontypool

Wednesday

10am – 12pm

Two Locks Church, Cwmbran

Wednesday

10am – 12pm

Sharon Church, Pontypool

Saturday

10am – 12pm

The services can help with: 

  • Setting up/maintaining a tenancy 
  • Advice on housing issues 
  • Manage rent/bill payments 
  • Financial support and claiming benefits 
  • Access to education, training, or work opportunities 

Housing-related support does not include counselling, personal or care services, and shopping or gardening services. 

The service can help if you are experiencing housing issues due to: 

  • Domestic abuse 
  • Mental health 
  • Drug & alcohol dependency 
  • Learning disabilities 
  • Physical disabilities 

We can also help young people aged 16-24 and Gypsies Travellers struggling to find or maintain a home.  

To be referred to a service: 

Housing Support Gateway referral form

A person can complete a referral on your behalf.  

An advisor will contact you within 2 to 4 weeks to assess your suitability for the service and commence support. 

Last Modified: 17/09/2024
For more information contact:

Gateway Team

Tel: 01495 766949

Email: gateway@torfaen.gov.uk

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